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SHIPPING POLICY

At Forest Gold Water Inc., we strive to provide a smooth and efficient shipping experience for our customers. Please read our Shipping Policy to understand our shipping process, rates, and delivery times.

1. Order Processing

  • Orders are processed within 1-2 business days (Monday through Friday) after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates and Options

  • Standard Shipping (3-7 business days): $5.99 flat rate. Free shipping on orders over $50.

  • Expedited Shipping (2-3 business days): Calculated at checkout based on your location.

  • Overnight Shipping (1 business day): Available for an additional cost, calculated at checkout.

3. Shipping Locations

Currently, we only ship within the United States. We do not offer international shipping at this time.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. Use this tracking number to monitor your shipment’s progress on the carrier’s website.

5. Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us at info@forestgoldwater.com or 844-455-GOLD (4653). We will work with the carrier to resolve any delays or issues.

6. Damaged or Missing Items

  • We take great care in packaging your items to ensure they arrive safely. However, if your order arrives damaged or with missing items, please contact us within 7 days of delivery. Provide your order number and photos of the damage, and we will assist you in resolving the issue.

7. Shipping Changes

  • If you need to make changes to your shipping address after placing an order, please contact us immediately at info@forestgoldwater.com. We will do our best to accommodate changes before the order is processed.

8. Contact Us

  • For any questions about our Shipping Policy or for assistance with your order, feel free to reach out to us:

  • Email: info@forestgoldwater.com

  • Phone: 844-455-GOLD (4653)

Splash Forest Gold Water Inc.
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